Beautiful and Inspiring sayings regarding the issue of customer service. Display in common area at your workplace to motivate and to remind your staff how vital customer service plays in order to achieve the common goal. - - CAPTION - - Customer Is King! Keys to Excellent Customer Service "A customer is the most important visitor on our premises. He is not dependent on us - we are dependent on him. He is not an outsider in our business - He Is a Part of it! We are not doing him a favor by serving him ... He is doing us a favor by giving us the opportunity to do so" Always Exceed The Customer's Expectations. Rule #1 If we don't take care of our customers . . . Our competitors will. Other Rule #1 Use your good judgment in all situations. There will be no additional rules. Nordstrom's Employee Manual Remember, Management doesn't pay your wages, The sales of your products do. There is only one boss: the customer. And he can fire everybody in the company From the chairman on down, Simply by spending his money "Somewhere else". Legendary Sam Walton, Great American Retailer

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